Logo THE SKY VENTURE Back to Home

Terms of Service

LAST MODIFIED: 20-08-2026

Welcome to THE SKY VENTURE. Please read these Terms of Service ("Terms") carefully before using our platform, booking flight tickets, applying for travel visas, or subscribing to our Software-as-a-Service (SAAS) travel management solutions.

IMPORTANT NOTICE: By registering an account, purchasing B2B credits, issuing flight tickets, or submitting visa applications through our platform, you confirm your acceptance of and agreement to be bound by these Terms. If you are acting on behalf of a corporate travel agency or company, you warrant that you have authority to bind that entity to these Terms.

1. Acceptance and Scope of Agreement

These Terms constitute a legally binding agreement between you ("User", "Agent", or "Customer") and THE SKY VENTURE ("we", "us", or "our"). This agreement governs your use of the website, mobile portals, booking systems, API integrations, and billing engines provided.

These terms are governed by the laws of India. Any legal actions or proceedings arising hereunder shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

2. B2B Wallet, Credits, and Financial Conditions

Our B2B platform operates on a credit-based digital wallet system. If you register as a travel agent or partner, the following rules apply:

  • Pre-funded Balances: Wallet credits must be pre-purchased via approved payment methods (such as UPI, Net Banking, or Bank Transfer).
  • Booking Deductions: When booking flights or visa packages, the exact amount will be deducted directly from your wallet balance.
  • Insufficient Balance: If your wallet balance is insufficient, your bookings will be placed in a "Pending" status and will not be issued or guaranteed. You must immediately pay the amount via UPI QR code or bank transfer and upload proof of payment.
  • Refunds to Wallet: Any refund (under permissible airline/visa terms) will be credited back to your platform wallet. Wallet balances are strictly non-refundable to bank accounts unless express written consent is provided.

3. Flight Ticketing and Exclusive B2B Inventory

Our flight search engine lists exclusive B2B inventory, fixed departures, and special group fares. By booking tickets:

  • Non-Refundable Fares: Many of our exclusive fares are strictly non-refundable, non-changeable, and non-cancellable. You must check the specific fare rules displayed prior to booking.
  • Dynamic Pricing: Airline fares are highly dynamic and subject to immediate price changes and seat availability until the ticket is officially issued.
  • Airline Liability: We act strictly as a booking agent. We are not liable for flight delays, cancellations, schedule changes, baggage losses, or service quality issues caused by the respective airlines.

4. Visa Processing and Facilitation Services

We provide a digital facilitation system to process tourist, business, and transit visas, similar to modern visa-tech systems:

  • No Approval Guarantee: The granting or rejection of any visa application is solely at the discretion of the respective sovereign government, embassy, or consulate. THE SKY VENTURE does not guarantee visa approval.
  • Non-Refundable Visa Fees: Once an application is submitted to us or processed with the embassy, all government fees and service charges are 100% non-refundable, regardless of the visa outcome or rejection.
  • Data Accuracy: Applicants must ensure that all details (passport numbers, names, expiry dates) match the physical passport exactly. Any errors resulting in rejection or refusal of entry are the sole responsibility of the user.

5. Software-as-a-Service (SAAS) Licensing

If you subscribe to our CRM, accounting, and billing portals:

  • License: We grant you a limited, non-transferable, non-exclusive license to use the travel CRM and reporting dashboard for internal business activities.
  • Data Ownership: You retain ownership of all client, ledger, and sales database entries you input. We do not access or share this client data, except in aggregate, anonymized forms to optimize platform performance.
  • Prohibited Use: You agree not to reverse engineer, scrape, copy, or redistribute our proprietary software, database schemas, or flight search APIs.

6. Limitation of Liability

To the maximum extent permitted by applicable law, THE SKY VENTURE, its directors, employees, or partners, shall not be held liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of business profits, customer data loss, travel disruptions, or embassy processing delays.

7. Changes to Terms and Services

We reserve the right to alter or update these Terms of Service at any time. Changes will take effect immediately upon being posted on this URL. It is the user's responsibility to periodically review these terms for updates.

8. Contact Information

For inquiries regarding these Terms, please contact our legal compliance team:

Address: 101 1ST FLOOR PLATINUM PLAZA , NANAVAT MAIN ROAD SURAT 395002