Privacy Policy
Last Updated: 29-06-2026
Welcome to THE SKY VENTURE. We value your privacy and are committed to protecting your personal data in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP) of India.
1. Information We Collect
We collect information to provide better services to all our users. The types of personal information we collect include:
- Identity Data: Name, Date of Birth, Gender, Passport details (for Visa and Flight services).
- Contact Data: Email address, Phone number, Billing address.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: IP address, browser type, time zone setting, and location.
- Usage Data: Information about how you use our website and services.
2. How We Use Your Information
We use your data for the following purposes:
- To process and manage your flight bookings and visa applications.
- To provide SAAS (Software as a Service) features for travel management.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To improve our website, products/services, marketing, and customer relationships.
- To comply with legal and regulatory requirements in India.
3. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Airlines, Consulates/Embassies (for Visas), and payment gateways to fulfill your requests.
- Regulatory Authorities: When required by law or to respond to legal process.
- Internal Teams: For providing support and managing your account.
We do not sell your personal data to third parties for marketing purposes.
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under Indian law, you have the right to:
- Request access to your personal data.
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data (subject to legal retention requirements).
- Object to processing of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Grievance Officer at:
Email: [email protected]
Address: 101 1ST FLOOR PLATINUM PLAZA , NANAVAT MAIN ROAD SURAT 395002